Terms and Conditions
Last updated: [DATE]
These terms apply to your use of get2fly.com (the "Site") and to any booking made through it. By using the Site or making a booking, you accept them. If you do not agree, please do not use the Site.
1. Who we are
The Site is operated by [COMPANY LEGAL NAME], registered in [COUNTRY] ([REGISTRATION NUMBER]), [BUSINESS ADDRESS].
2. Our role
Get2Fly is a travel agent. We arrange flights and other travel services on your behalf with airlines and third-party suppliers. Your contract for carriage is with the airline, and the airline's own conditions apply to your journey. We are not an airline and do not operate flights.
3. Searching and booking
Fares, taxes and availability come from airlines and suppliers and can change until your booking is confirmed and paid. A booking is confirmed only when we send you a confirmation email with a booking reference.
If a fare was shown in error, we may correct or cancel the booking. If we do, we will contact you and refund any payment made.
4. Passenger details and travel documents
Enter each traveler's name exactly as it appears on their passport or travel ID, and give correct contact details. Mistakes can lead to fees or refused boarding.
You are responsible for valid passports, visas, health documents and transit requirements for every country on your journey.
5. Prices and payment
Prices are shown in the currency you select. Exchange rates are estimates, and the final amount is shown at checkout. Prices include [TAXES AND FEES INCLUDED] and our service fee of [SERVICE FEE].
Payments are processed by [PAYMENT PROVIDER]. We may run fraud and identity checks and may cancel a booking if payment cannot be verified.
6. Changes, cancellations and refunds
Whether a ticket can be changed or refunded depends on the airline's fare rules. Our Refund Policy explains how we handle requests, fees and timing.
7. Airline schedule changes and delays
Airlines may change schedules or cancel flights. We will pass on notices we receive and help you with your options, but the airline is responsible for the flight and for any compensation required by law.
8. Check-in and baggage
Check-in times and baggage allowances are set by the airline and shown in your booking where available. Please confirm them with the airline before you travel.
9. Your responsibilities
You agree to give accurate information, use the Site lawfully, and not misuse it (for example by scraping, reselling our content or attacking its security). You must be at least 18, or have a parent or guardian make the booking.
10. Third-party services
The Site may link to or show services from third parties. We are not responsible for their content or conditions.
11. Limitation of liability
To the extent allowed by law, we are not liable for losses caused by airlines or suppliers, delays, cancellations, events outside our control, or indirect losses. Our total liability for a booking is limited to the amount you paid us for it, unless the law requires otherwise. Nothing here limits liability that cannot be limited by law. [LAWYER TO CONFIRM]
12. Intellectual property
The Get2Fly name, logo and Site content belong to [COMPANY LEGAL NAME] or its licensors. Please do not copy or reuse them without permission.
13. Privacy
How we use your personal data is explained in our Privacy Policy.
14. Changes to these terms
We may update these terms. The version on the Site when you book applies to that booking.
15. Governing law
These terms are governed by the laws of [GOVERNING LAW COUNTRY], and disputes are handled by the courts of [COURT LOCATION], unless the law of your country gives you other rights.
16. Contact
Questions? Email [CONTACT EMAIL] or message us on WhatsApp at +973 3757 6600.